Support Ticket Packages can be used at any point until the end of support of ApparelMagic Desktop.*
Clients currently on support plans have 30 days from the expiration of their current annual support plans to purchase Support Ticket Packages.
ApparelMagic Desktop users not on current support plans may purchase Support Ticket Packages until July 28, 2017.
*ApparelMagic will announce the date support will no longer be available as soon as possible, but support for ApparelMagic Desktop will continue until at least August 1, 2018 and at latest January 1, 2022 depending on client demand. ApparelMagic intends to recommend qualified third-party consultants to our loyal clients once we no longer offer support.