ApparelMagic Desktop Support

Here you will find your core training tools for learning ApparelMagic. The Power Seminar Series features in-depth, step by step tutorials on every module in the system, from basic Product Management all the way through Production, Inventory Control and Accounting. You can also reference our online Knowledgebase. If you would like assistance, you may also purchase support cases.

 

Support Materials
ApparelMagic Desktop Announcements
Support Materials

ApparelMagic Desktop Knowledgebase

View the Knowledgebase below. For easy reference, save it as a PDF.
Download the Knowledgebase  

The ApparelMagic Power Seminar Series

ApparelMagic® Administrator Set Up

After pressing play, click the “gear” button (lower right) to select high resolution (clearest video) or low resolution (fastest download speed) . Click right-hand box for full screen.

The Administrative Setup seminar covers valuable techniques for the configuration of your ApparelMagic System, including: 
• Corporate Information 
• Logos and Divisions 
• Customer and Vendor Categories 
• Product attributes 
• Color Libraries & Size Ranges 
• Accounting & Printing Defaults 
• Picture and Data Paths 
• User Accounts and Privileges

ApparelMagic® Introductory Techniques

After pressing play, click the “gear” button (lower right) to select high resolution (clearest video) or low resolution (fastest download speed) . Click right-hand box for full screen.

The Introductory Techniques seminar covers basic techniques for navigating, sorting and searching records. 
• Icons, Pull Down Menus, Multiple Screens 
• Sorting by Fields 
• Searching by Multiple Criteria 
• Detail View/Interactive Screens

ApparelMagic® Product Management: Part I / Part II

After pressing play, click the “gear” button (lower right) to select high resolution (clearest video) or low resolution (fastest download speed) . Click right-hand box for full screen.

This in-depth review of product development, costing, line sheets, specs and materials includes: 
• Style Creation 
• Product Matrix 
• Picture Management 
• Cost Sheets and Spec Sheets 
• Revisions, Comments and Events 
• Cloning and Modifying Styles 
• Labor & Bill of Materials 
• SKU’s and UPC codes


ApparelMagic® Order Processing

After pressing play, click the “gear” button (lower right) to select high resolution (clearest video) or low resolution (fastest download speed) . Click right-hand box for full screen.

This in-depth review of order processing covers customers and order processing includes: 
• Customer Creation and Management 
• Bill To’s, Ship To’s and Contacts 
• Order Entry 
• Order Allocation 
• Pick Tickets 
• Invoicing


ApparelMagic® Purchasing and Production

After pressing play, click the “gear” button (lower right) to select high resolution (clearest video) or low resolution (fastest download speed) . Click right-hand box for full screen.

This in-depth review of vendors, purchasing and production includes detailed explanations of the following: 
• Vendor setup 
• Purchase Orders 
• Receivers 
• Manufacturing Projects 
• WIP Reports 
• Inventory Adjustments

 

ApparelMagic® Accounting

After pressing play, click the “gear” button (lower right) to select high resolution (clearest video) or low resolution (fastest download speed) . Click right-hand box for full screen.

This in-depth review of accounting includes detailed explanations of the following: 
• Accounts Receivable 
• Accounts Payable 
• Vendor Invoices 
• Check Writing & Bank Deposits 
• Return Authorizations & Credit Memos 
• Journal Entries & General Ledger 
• Accounting Reports


ApparelMagic Desktop Announcements
June 2017 – ApparelMagic Desktop has been the best choice for companies requiring customization over 30 years. ApparelMagic Desktop development is now complete. We now offer ApparelMagic Desktop as a custom software choice only. ApparelMagic will no longer be offering additional feature updates. Add-ons and customizations are available from third party providers only. Complimentary copies of the Power Seminar Series are available upon request, as long as available. Complimentary copies of ApparelMagic KnowledgeBase is available upon request, as long as available. ApparelMagic will no longer be offering feature updates, therefore ApparelMagic will be discontinuing annual support packages and offering technical support cases on an as needed basis and/or recommending outside consultants. ApparelMagic will guarantee annual support packages, technical support cases, and all obligations thereunder until August 1, 2018. This is an update to our December 2016 announcement.

December 2016 – Due to changes to the PayPal infrastructure production points scheduled for June 2017, the 360Works credit card module for encryption in ApparelMagic Desktop will no longer support PayPal gateways. Those who wish to upgrade this feature through 360Works may contact them directly as ApparelMagic will no longer be supporting this add-on. Due to changes in the PCI compliance requirements, the 360Works credit card module may become obsolete for other gateways by June 2018 for ApparelMagic Desktop. Those who wish to upgrade this feature through 360Works may contact them directly as ApparelMagic will no longer be supporting this add-on. ApparelMagic will discontinue releasing feature updates for ApparelMagic Desktop after 6/1/17. Add-ons are third-party software products. ApparelMagic Desktop will continue to be available for purchase and users may continue to customize and upgrade its features through recommended consultants such as QueCentric. Such upgrades will be priced separately. It is anticipated that ApparelMagic support will remain available to all ApparelMagic clients through 2022, and thereafter through independent consultants; however ApparelMagic reserves the right to not renew lapsed standard support plans or renew preferred and premium plans only.

September 2016 – As of October 31, 2016, all clients who are not current and active support plan members will no longer be able to resubscribe at the Standard support level. Inactive clients will be able to renew only at the Preferred and Premium support levels due to increased support obligation from clients with inactive support subscriptions. Clients who maintain support plans will have the opportunity to maintain their grandfathered rates, subject to terms and conditions of the plans, which may change from time to time. Support plan availability and options are subject to change.