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Behind-The-Scenes Optimizations Every Fashion Business Should Consider

In the vibrant fashion marketplace, standing out extends beyond runway glamor to meticulous behind-the-scenes operations. The success of a fashion business hinges on optimizing these unseen efforts—from refining the end to end supply chain process to crafting a global brand identity.

The journey of apparel from concept to retail shelf involves multiple stages—fashion design processes, production, marketing, and sales. Each stage requires a meticulous approach to ensure the final product resonates with audiences and aligns with the brand’s ethos.

In essence, behind-the-scenes optimizations streamline processes, enabling a smooth operational flow essential for conquering the fashion frontier. Effective logistics, precise distribution, and efficient inventory management are pivotal, forming an integral part of the end to end supply chain process.

Let’s explore how fashion brands can ensure optimal performance quite effectively.

Adopting The Right Technology Solutions

Technology acts as a cornerstone, drastically altering the manner in which fashion brands function and engage with their customers. Advanced technologies are being leveraged to improve downstream visibility and foster supply chain collaboration, significantly enhancing supply chain operations.

The transition from traditional brick-and-mortar establishments to digital platforms exemplifies this transformative venture. Yet, the digital journey doesn’t culminate here; it merely initiates.

Let’s explore how technology is crucial in redefining the fashion realm:

Accelerating the Direct-to-Consumer Approach

The conventional retail paradigm is evolving to endorse a direct-to-consumer (DTC) framework. This transformation is driven by the aspiration to forge a more tailored shopping ambiance. 

Through the harnessing of technology, fashion brands are able to enhance their virtual retail value and service delivery chains, thereby meeting customer expectations and boosting customer retention. Instruments like 3D and 2D computer-aided design (CAD) in tandem with artificial intelligence (AI) play a significant role in enriching the virtual shopping expedition.

Implementing Enterprise Resource Planning (ERP) Systems

The importance of a centralized system to orchestrate various business functions is undeniable. 

This is where enterprise resource planning systems come into play. ERP systems serve as the nerve center of a fashion business, streamlining processes ranging from procurement and production to sales and customer relationship management and enhancing logistics and distribution efficiency. 

By providing a consolidated view of critical business data in real-time, ERP systems aid in making informed decisions swiftly, ensuring optimal utilization of resources, and enhancing operational efficiencies. 

Moreover, ERP systems facilitate better communication and collaboration among different departments, paving the way for a cohesive work environment. Timing, precision, and coordination are pivotal, therefore, implementing an ERP system is a prudent investment for fashion brands aiming to thrive in a competitive market, ensuring they are always in vogue with operational excellence.

Utilizing AI for Process Optimization

Ranging from client-centric solutions to refining operations behind the curtain, AI has infiltrated every facet of the industry. Brands that welcome AI, combining technology and data intelligence within their procedures, are the ones making strides in this competitive arena. AI aids in superior decision-making, amplifies customer engagements, and fine-tunes operational efficacies, positioning brands a notch higher.

The integration of technology in the fashion sector is far from being a fleeting trend; it’s an imperative. It orbits around maintaining relevance, competitiveness, and resonance in a market that morphs with each passing moment. The saying ‘adapt or perish’ resonates more profoundly as fashion brands endeavor to align with the digital wave, ensuring a harmonious fusion of creativity and technology to nurture growth and longevity.

Supply Chain and Operational Efficiencies

The backbone of every successful fashion brand lies in its adeptness at orchestrating a seamless end to end supply chain process from the conception of designs to the delivery of finished products to the market. A significant catalyst in this operation is the integration of enterprise resource planning systems. 

Let’s delve into how ERP systems act as the linchpin in enhancing supply chain performance and operational efficiencies:

Speeding up the Go-to-Market Process

The fashion industry is one where timing is quintessential. An ERP system streamlines the entire supply chain, from procuring raw materials to the manufacturing and shipment of finished products.

By providing real-time data and insights, ERP systems facilitate quicker decision-making and identification of issues, ensuring a swifter go-to-market process, which is crucial in meeting customer demands and capitalizing on market opportunities. 

The traditional supply chain is evolving to meet the demands of this fast-paced industry, and ERP systems play a vital role in this transformation.

Bridging Art and Science through Effective Merchandising

Balancing the creative aspects of fashion with the pragmatic needs of business operations is an art in itself. ERP systems support this balance by offering a structured approach to managing the fashion design processes, inventory, and supplier relationships.

By optimizing the procurement of raw materials and ensuring supply chain flow process and visibility, ERP systems enable a seamless blend of creativity and operational efficiency, propelling product designs from sketches to store shelves proficiently.

Mastering Digital Tools and Analytics for Informed Decision-Making

In an age of data-driven decisions, having precise analytics at your fingertips is indispensable. ERP systems serve as a reservoir of valuable data, aiding in demand planning, strategic planning, and analysis of customer interactions. 

Through meticulous data analysis, fashion brands can glean insights into market trends, customer preferences, and the performance of various supply chain processes, fostering informed decision-making and fine-tuning strategies to align with market dynamics.

Designing and Pushing the Right Product at the Right Time, at the Right Price, with Optimal Stock Quantities

The crux of thriving in the fashion industry lies in meeting customer desires with the right products at opportune moments. Through ERP’s robust supply chain management system, fashion brands gain an eagle-eye view of their inventory, manufacturing processes, and supply chain process flow and visibility. 

This holistic view aids in accurate demand planning, ensuring that the right products are designed, manufactured, and pushed to the market with optimal stock quantities to meet customer demands without overburdening the inventory. 

Moreover, by fostering strong supplier relationships, ERP systems ensure a steady flow of raw materials, timely manufacturing, and timely shipments, culminating in heightened customer satisfaction and a sound financial bottom line.

Community Engagement and Brand Building

The fashion industry isn’t solely about the end products that grace the runway or the retail shelves; it’s about the narrative, the journey, and the faces behind the creations. Engaging with the community and building a resonant brand goes beyond just selling apparel. Enhancing the customer experience by forming a genuine connection with the audience is crucial for brand building. 

Here’s how fashion brands can forge a deeper connection with their audience and build a robust brand identity:

Showcasing the Process, Not Just the Product 

The charm of a fashion brand often lies in the stories sewn into the fabric of its creations. By showcasing the process behind the creation of a product, fashion brands can build a personal connection with the community, allowing them to appreciate the craftsmanship, creativity, and dedication that goes into every stitch. 

This level of engagement makes the brand more relatable and human, creating a loyal customer base that values the brand’s authenticity and transparency. 

Additionally, portraying the meticulous approach to inventory management and emphasizing the steps taken to manage material costs underscore the brand’s commitment to delivering quality products.

Offering Behind-the-Scenes Peeks 

There’s a certain allure to witnessing what goes on behind the scenes – be it shooting campaigns, brainstorming in merchandising meetings, or the hustle and bustle of trade shows. Offering a glimpse into these aspects not only piques the curiosity of the audience but also provides them with an understanding of the brand’s values, the people behind the products, and the journey of a product from conception to market. 

Providing real-time information during production planning stages, for example, can give customers a deeper insight into the meticulous care taken to ensure quality and efficiency throughout the entire business operation. It’s an engaging way to build a community around the brand, fostering a sense of belonging and loyalty. 

Moreover, extending excellent customer service before, during, and after these glimpses can enhance the overall customer experience, further solidifying the bond between the brand and its audience.

Strategic Partnerships and Collaborations

The fabric of success in the fashion industry is often interwoven with the threads of strategic partnerships and meaningful collaborations. 

These alliances can significantly amplify a brand’s reach, impact, and resonance in the market. Therefore, having the right allies can catapult a brand into realms of success it might not achieve alone. 

Strategic partnerships, be it with suppliers, designers, or even other brands, can provide a plethora of benefits including access to new customer bases, shared resources, and a fusion of creativity and expertise that can result in unique, captivating collections.

Management and Business Operations

The fashion realm is a fluid and ever-evolving landscape, necessitating a nimble approach to management and business operations to stay in vogue. Here’s a closer look at how adept management practices are quintessential in navigating the intricacies of the fashion business:

Rethinking Strategies to Meet Changing Consumer Demands and Optimize Operations

With consumer preferences shifting like trends, fashion brands need to constantly recalibrate their strategies to stay relevant and competitive. This involves a holistic review of operations, supply chains, and marketing strategies to ensure they are aligned with current market dynamics and consumer expectations.

An agile approach to strategic planning allows for prompt responses to market changes, ensuring the brand remains in step with consumer demands and operational efficiencies.

Managing the Entire Process from Design to Delivery

The journey of a fashion item from design to delivery is intricate and demands meticulous management. 

Efficient management practices ensure that every phase of this journey is executed seamlessly, allowing the brand to focus on other strategic aspects such as market expansion, brand building, and customer engagement. A streamlined process from design to delivery not only enhances operational efficiency but also accelerates the go-to-market strategy, which is crucial in a fast-paced industry like fashion.

Conclusion 

This article explores the intricate tapestry of behind-the-scenes optimizations and unveils insights for fashion brands that they can use to boost their operational efficacy. 

From leveraging cutting-edge technology and streamlining the end-to-end supply chain process, to engaging with the community and forging strategic partnerships, these optimizations are the linchpin for sustainable growth and competitiveness.

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Setting Up an eCommerce Store for Your Fashion Brand

The digital age has seamlessly merged the fashion industry with the eCommerce sphere, opening doors for brands to connect with a global audience through various social media platforms. This digital transition has not only blurred geographical boundaries but has also reshaped the shopping paradigm, aligning it with evolving consumer preferences.

Now, more than ever, establishing an online presence is pivotal for fashion brands. It’s no longer a mere extension but a crucial element for staying competitive and relevant in the bustling market. An online store acts as a digital front, reflecting the brand’s ethos while offering a convenient shopping avenue for the modern consumer. It embodies a space where brand identity intertwines with consumer experience, thus forming a vital link in fostering brand loyalty and meeting modern-day shopping preferences.

Let’s explore how you can start with your fashion eCommerce store development and ensure success in this competitive industry.

The Shift to Digital

There is no doubt that consumer interactions are swiftly shifting to digital platforms. Therefore, having an eCommerce store is an imperative stride towards maintaining a strong market presence, meeting contemporary shopping preferences, and driving the brand’s long-term success in the digital marketplace. 

However, outlining your fashion eCommerce store development plan is not always easy. You have to analyze your competitors and see what they are offering and where they are lacking. After that, you can start planning your eCommerce store.

Planning Your eCommerce Store

Understanding who your buyers are is the cornerstone of establishing a thriving online fashion store. Delve into the demographic and psychographic profiles of your potential customers. 

Explore their age, gender, income levels, fashion preferences, and shopping behaviors. You can also harness insights from social media channels and eCommerce trends to discern what resonates with your audience.

After gathering the insights, you can tailor your online presence and even your inventory.

Deciding on the Product Range

Fashion is an expression, and your product catalog is the narrative. Select a blend of products that not only reflect your brand’s distinctive style but are also in sync with current fashion demands. Whether it’s the vintage allure or the contemporary chic, ensure your product range embodies the ethos of your brand while catering to the fashion zeitgeist.

Analyze market trends, and consider including a mix of timeless classics and trendy seasonal pieces to keep your collection fresh and appealing, offering a wide range of options that align with customer preferences.

There are more than 26 million online stores, and without a competitive analysis, your effort can fall short.

Therefore, study online retailers to glean insights into what works and what doesn’t. Analyze their website design, product descriptions, pricing strategy, and customer engagement tactics. Concurrently, stay abreast of evolving market trends by following fashion influencers, attending industry trade shows, and subscribing to fashion retail reports. 

This dual lens of analysis will equip you with a robust understanding, helping identify opportunities to carve a unique niche and foresee potential challenges in the fashion eCommerce industry.

Choosing the Right eCommerce Platform

Choosing the right eCommerce platform is akin to selecting the location for a brick-and-mortar store; it’s fundamental to your online success. 

Platforms such as Shopify, WooCommerce, and BigCommerce are tailored with features that cater to the needs of fashion retailers. Evaluate them based on their ease of use, target audience, customization options, pricing, and the support they offer for setting up a custom fashion-centric online storefront.

Mobile Responsiveness and User-Friendly Interfaces

In an age where smartphones are the go-to shopping companions for fashion shoppers, ensuring your platform supports a mobile-responsive design is crucial.

A user-friendly interface that offers a seamless shopping experience across devices will keep your fashion-savvy online shoppers engaged and coming back for more, enhancing the experience for customers.

Consider creating a mobile app for your store on which shoppers can make purchases through their mobile devices.

Scalability and Customization Options

Your online business will evolve, and so will your online store. Opt for a platform that scales with your business and allows for customization to continually resonate with your brand’s aesthetics amidst a crowded fashion sector.

Designing Your Online Store

Your online store is the digital persona of your fashion business. Try to reflect your brand’s aesthetics through a consistent use of logos, color schemes, and typography. This visual identity should echo through every element of your store, crafting a cohesive brand experience for the fashion shoppers.

Creating Visually Appealing Product Pages

Fashion is visual, and your product pages should entice with high-quality images, informative product descriptions, and a seamless checkout process. 

Each product page should tell a story, encouraging customers to become a part of your brand’s narrative. Product categories should be clearly defined, offering a wide range of options that cater to diverse customer preferences.

Implementing Intuitive Navigation and Search Functionality

A well-organized store with intuitive navigation and robust search functionality enables customers to effortlessly browse through your collections and find the products they desire, enhancing their online shopping experience.

Setting Up Payment and Shipping Options

It’s advantageous to integrate multiple payment gateways to provide variety and convenience to your customers. Common gateways include PayPal, Stripe, Square, and traditional credit/debit card processing systems.

Multiple payment gateways not only offer convenience but also instill trust in your online store, a crucial aspect of building a successful online business.

Determining Shipping Methods and Rates

Transparent and competitive shipping rates coupled with clear delivery timelines enhance customer satisfaction. 

Offer a mix of shipping options to cater to the varied preferences of your clientele, ensuring a personalized shopping experience.

Addressing International Shipping and Taxes

If your fashion brand caters to a global audience, clearly communicate international shipping costs and tax obligations. A transparent approach will help manage customer expectations and avoid surprises during the checkout process, enhancing the experience for customers.

Developing a Marketing and Promotion Strategy

Utilizing Social Media and Email Marketing 

The fashion sector thrives on visuals and storytelling. Engage with your audience through visually captivating social media campaigns and personalized email newsletters. Implement social commerce strategies to foster a community around your brand and offer product recommendations based on customer preferences.

Implementing SEO and SEM

Ensure your fashion eCommerce store development is bolstered by a solid page that is easily discoverable by optimizing it for search engines. 

You can implement SEO strategies to drive organic traffic and consider leveraging SEM through paid advertising for additional visibility, especially during launches or seasonal promotions.

Exploring Influencer Collaborations and Affiliate Marketing

Collaborate with fashion influencers whose style aligns with your brand to broaden your reach.

Additionally, set up an affiliate program to encourage loyal customers and fashion bloggers to promote your brand, creating a network of brand advocates.

Monitoring and Analyzing Performance

Set up analytics and equip your online store with analytics tools to monitor sales, website traffic, and customer reviews. This data is invaluable for making informed decisions, understanding what resonates with your audience, and identifying areas for improvement. This is why the best apparel businesses incorporate enterprise resource planning systems such as ApparelMagic.

Incorporating ApparelMagic ERP into your online store’s operations can significantly enhance your capacity to monitor and analyze performance across various dimensions. Here’s how:

Financial Monitoring

By automating financial processes, ApparelMagic accelerates the pace at which you can access and analyze financial data. It offers a comprehensive view of your financial performance with features for managing accounts receivable, accounts payable, purchasing, and more, facilitating informed decision-making​​.

Procurement Optimization

Streamlining purchasing and payment processes enhances not only operational efficiency but also provides invaluable data on supplier relationships and procurement performance, helping you make better-informed procurement decisions.

Project Management

Having real-time updates on project statuses, estimated costs, and actual costs allows for better management and analysis of ongoing projects, which in turn helps in optimizing resource allocation and improving overall project outcomes​.

Supply Chain and Order Management

ApparelMagic’s robust supply chain and order management features facilitate intelligent planning and tracking across your supply chain and order fulfillment processes. This includes tracking projects even as they move through your supply chain, monitoring production schedules against sales deadlines, and streamlining the pick-and-pack process to meet customer demands more efficiently​.

Conclusion

Writing a fashion eCommerce success story involves thorough planning, choosing the right platform, designing an engaging online store, developing robust marketing strategies, and continuously monitoring and adapting to market trends and consumer feedback.

The digital marketplace is ever-evolving. Therefore, using the strategies and tools we outlined for you above will guarantee success and help you on your fashion eCommerce store development journey.

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One of our Favorite Times of the Year: The Met Gala

The 2023 Met Gala was a stunning spectacle, with celebrities and fashion enthusiasts alike gathering to pay tribute to the legendary Karl Lagerfeld. The Metropolitan Museum of Art’s Costume Institute Gala hosted the event to celebrate the opening of “Karl Lagerfeld: A Line of Beauty,” an exhibition dedicated to the iconic designer that runs from May 5th to July 16th.

As the stars descended on the red carpet, Lagerfeld’s influence on fashion was evident in the dazzling array of outfits that graced the event. In this post, we’re excited to share the top trends we noticed, as well as some notable mentions of our very own ApparelMagic clients, Prabal Gurung and Jonathan Simkhai, whose designs have become a Met Gala staple.

A Nod to Lagerfeld’s Classics

The stars embraced Lagerfeld’s classic slim black jacket and pants, white shirt, and black tie look. In a tribute to the designer’s signature style, we saw various reinterpretations, such as Ke Huy Quan’s custom Dior suit and Bella Ramsey’s pearl-trimmed Thom Browne ensemble. Prabal Gurung and Jonathan Simkhai’s designs also honored Lagerfeld’s sartorial legacy with their sleek lines and minimalist sophistication.

Vintage Revival

The Met Gala showcased the timeless allure of vintage glamour, with celebrities donning outfits inspired by Lagerfeld’s designs from the 1950s to the 2010s. Naomi Campbell’s sequin-encrusted pink Chanel Haute Couture gown from Spring 2010 and Dua Lipa’s white tweed ballgown from Chanel Haute Couture Autumn/Winter 1992 were just a few examples of the vintage-inspired looks on display.

The Return of the Maxi-Train

Dramatic, larger-than-life trains made a statement at this year’s Met Gala, with stars like Rihanna and Bad Bunny stealing the show with their extravagant ensembles. Rihanna’s custom Valentino Haute Couture dress featured a flowing cape covered in appliquéd camellias, while Bad Bunny’s 26-foot flower train by Simon Porte Jacquemus added a dramatic flair to his backless white suit.

Pearls Take Center Stage

Pearls emerged as the must-have accessory for the evening, adorning gowns, suits, and even hair. Kim Kardashian’s champagne-colored Schiaparelli gown dazzled with looped pearl strands, and Lizzo’s black Chanel dress, an homage to a 1991-1992 runway look, featured pearl trim and a train, combining two of the evening’s biggest trends.

Feline Fancy

Lagerfeld’s love for his pet cat Choupette inspired many attendees to incorporate feline elements into their outfits. Doja Cat’s glittering Oscar de la Renta ensemble included feline prosthetics by Malina Stearns, and Lil Nas X wore a sparkling cat mask and a thong, with the rest of his body adorned in silver body paint, Swarovski crystals, and pearls. Jared Leto’s full-body costume resembling Lagerfeld’s Birman cat was the ultimate tribute to the designer’s beloved feline companion.

As the fashion world celebrated the genius of Karl Lagerfeld at the 2023 Met Gala, the event served as a reminder of the designer’s lasting impact on the industry. With stunning ensembles, bold trends, and the continued presence of iconic brands like Prabal Gurung and Jonathan Simkhai, the Met Gala proved once again that it’s not just a glamorous party, but also a showcase of groundbreaking fashion ideas that will influence the industry for years to come.

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Jonathan Simkhai dresses Mindy Kaling for the Met Gala

When Mindy Kaling shows up to an event, she means business. This is an actress who lives and breath fashion. The Met Gala? It’s her Olympics, and she’s destined to get the gold medal.

So it’s no surprise that she brought her A-game—compliments of Jonathan Simkhai—to the star-studded event this year.

Simkhai, an ApparelMagic client, has long been a fixture of the event, consistently dressing the women who end up on Tuesday morning’s best dressed list.

Kaling wore an elegant white gown by the designer. The queen of statement-dressing, it of course defied description, but we’ll try here. Sparkling in the flashbulbs, a white tonal floral pattern covered the bodice, which flared out into a sculptural peplum around the hips and turned into a demure, almost understated—for this particular event—train, which was in turn lined in subtle fringe.

Meanwhile up top, the gown framed a daring décolletage. A shimmering columnar skirt finished out the look. Altogether, a bold choice, but one that went to extremes of sophistication. This was no Choupette cosplay.

By Kaling’s side was the designer, Mr. Simkhai himself. Dressed in a contrasting black smoking jacket bedecked in crystals, his jacket looked back to both the Pearl Kings of London and the evergreen staple of pearl strands of Karl Lagerfeld’s Chanel, the night’s honoree.

The matching pair took to the red carpet together, combining the talents of designer and muse in perfect harmony.

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Taika Waititi, Rita Ora, and more stun at the Met Gala in custom Prabal Gurung

At this year’s ever-grander, ever more memeable Met Gala, celebrities turned up in their finest to honor the late designer Karl Lagerfeld, the subject of the 2023 exhibit at the Metropolitan Museum of Art’s Costume Gallery in New York City.

The designer, famous for his longtime collaboration with Chanel and Fendi, as well as his work at his own line and the houses of Balmain and Patou, gave guests a treasure chest of inspiration, with designs from the past seven decades all ripe for aesthetic plunder.

Rita Ora, dressed in ApparelMagic client Prabal Gurung, took her inspiration from Lagerfeld’s favorite color, black, as well as his constant use of chiffon in daring ways. Her sheer gown criss-crossed her body until it swept down the Met’s infamous stairs with a dramatic train.

Taika Waititi, in an ode to Lagerfeld’s employer since the 80s, Chanel, wore a sumptuous evening coat in grey satin with a pair of ivory trousers. Topping the Prabal Gurung look though, was a floral pin and strand of pearls, a perennial Chanel trademark.

Quinta Brunson took to the cream carpet with a fitted lavender and pink gown. Always putting a subversive twist on prim and proper evening wear, Gurung took a page out of Lagerfeld’s playbook by wrapping the gown in black tulle and pinning on a. camellia brooch.

Actress Alia Bhatt collaborated with Gurung on a perfectly suited white ball gown entirely encrusted in pearls. The rarity, a signature from Coco Chanel’s days, was one often referred back to by Lagerfeld in his Chanel collections.

And the model Anok Yai took pearls a step further in a dress that went in a different direction, looking like mother-of-pearl nacre herself. Her wide hemline positively dripping with sequins that copied the material’s impressive iridescence.

Finally, actress Kelsey Asbille wore another custom Prabal Gurung dress, this one a super-structured mini dress fell off the shoulders and exaggerated the hips, paired with the Met Gala classic, a long, statement-making train.

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Hype and Vice leaves Google Sheets behind to optimize operations with ApparelMagic

College merch is suddenly cool. The merch revolution, starting with classic rock band tees and then moving into arts-adjacent tote bags has now made its way into collegiate apparel. But we’re not talking about standard-issue baseball caps and hooded sweatshirts. These are not your dad’s lucky jerseys.

What’s really hitting campus stadiums on game day is a whole new breed of school spirit that finds itself on crop tops, pleated skirts, and shrunken puffer jackets. And it wouldn’t have happened unless Hype and Vice cofounders Cecilia Gonzalez and Kimberly Robles entered the college apparel market.

“We were both college roommates back then,” remembers Kimberly Robles, “and the whole idea started just because we went to the USC tailgates and all the girls were cutting up T-shirts that were just available at the bookstore. They mostly wanted crop tops, bandana tops, and then a lot of them used to buy little kids-size skirts that weren’t available in adult sizes.”

It dawned on the pair that there was a gap in the market, and their unique position gave them a new perspective that hadn’t dawned on the established college apparel businesses, mostly run by men.

“No one is doing adult clothes that girls actually wanted to wear,” Robles says. “We looked, we did our research, and we found that no one else was doing it. There was not a brand catering to that specific woman. And that’s how the whole idea started.”

From there, they were off to the races, slowly building up a stable of licensed deals with universities. After a few signed on, Hype and Vice started to gain credibility and watch their growth snowball.

As they grew, the team needed more sophisticated software to track their sales and guide strategy.

“We grew a lot last year,” Robles says. “That was our inflection point, and we needed a system. We couldn’t keep doing this manually on a million Google sheets.”

Robles says they turned to ApparelMagic after researching their options and seeing how user-friendly and visually-oriented the software is, a nonnegotiable for their design-focused team. And once they started using it, the benefits were obvious.

“Now there is one place everybody can access to look at orders,” Robles says. “It’s definitely a time-saver because we used to do everything very manually. Now everything’s automatic.”

So what’s next for Hype and Vice?

“We’re right now at 192 schools,” Robles says.”I think the goal for this year is to get licenses that we’re missing for the NCAA, and then continue growing wholesale. That’s the area that’s been growing a lot for us, so definitely getting into top retailers.”

Sights are set high, and with the brand’s trajectory, Hype and Vice looks likely to keep this momentum going.

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H&H Sports Protection boosts customer satisfaction with ApparelMagic Desktop to Cloud move

Established in 1992, H&H Sports Protection is no newcomer to the industry. They’ve seen trends come and go, weathered the ups and downs, and kept up with the newest technologies along the way.

The company, behind the major motorcycle helmet and accessory brands Just1 Racing and Torc, is an international powerhouse, with a footprint covering China, Italy, and the United States.

“We go deep in this industry,” H&H Sports Protection CEO Peter Miao says. “We’re not just manufacturing, we actually design and develop new projects, promote our brands, and promote sports events in Asia.”

With this kind of worldwide reach, taking orders and payments has always been a challenge, but one that they’ve been solving with ApparelMagic.

Way back in 2016, Miao’s team recognized a need in their business to process credit cards, and they came across an earlier server-based incarnation of ApparelMagic. The software’s merchant functions were more than enough to win them over, and they began using it as the backbone of their business. Over the next five years, they continued to use the server-based ERP, but were soon looking for alternatives to maintaining and upgrading their remote server. 

As Miao looked into alternatives, he came across the cloud-based version of ApparelMagic. Seeing the ability to integrate to many services and get away from headaches associated with server hosting, he pulled the trigger.

“I made a subscription for just one user to try and test it,” Miao says, then hiring a consultant to migrate the company’s data while ensuring none of the core business functions would be affected. “It was a smooth process.”

As of January 2021, H&H was good to go, and already they were experiencing the benefits of the state-of-the-art tech. Suddenly his team could turn their attention away from repetitive tasks as ApparelMagic and services like ShipStation took care of them behind the scenes.

“A lot of manual work had to be done,” Miao says. “But now, all the work could be automated. It improves efficiency, but also, because we have the energy and resources, improves the customer satisfaction level. It’s a win-win.”

Beyond their daily workflow, H&H has innovated in their selling process by using ApparelMagic’s built-in B2B sales tools. Rather than sending PDFs back and forth, customers can now check available inventory and create their own orders online with a true wholesale ecommerce experience.

“Customers don’t need to write emails anymore. They don’t need to call reps. They don’t need to remember SKU numbers,” Miao says. “It’s a very easy process.”

The B2B site allows customers to find exactly what they need on their own and add it to their shopping carts, saving time for everyone. H&H sales reps often arrive in their California office to new orders East coast customers placed just that morning.

“With the help of ApparelMagic, we are able to offer an ease to customers doing business with us,” Miao says. “We saw a 50% growth in sales in 2022, and we are confident that we will continue growing in 2023.”

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Announcing the 2022 ApparelMagic Award Winners

We’re pleased to announce the winners of the 2022 ApparelMagic Awards.

ApparelMagic users constantly surprise our team with the strides they make using the software. Whether they are growing their business, innovating within their industry, or cleverly automating their day-to-day work with efficient software, we like to take a moment each year to reward their impressive efforts.

Frankie’s Bikinis, the makers of Instagram-favorite swimsuits, has had a year of record-smashing growth and cultural relevancy. The business is reaping the rewards of high quality designs and a superior business acumen. They are our Designer of the Year.

Hype and Vice, a woman-owned collegiate apparel brand, is our Startup of the Year. With a fresh eye on a well-established niche, they are reinventing school spirit for a new generation of young women.

Men’s sportswear brand Scott Barber has been around for three decades, but after moving to ApparelMagic just two years ago, they’re already revolutionizing their business, earning them our Growth Award.

Migrating ERP systems can take some bravery, and luckily for one client, thrill-seeking comes naturally. H&H Sports Protection landed on ApparelMagic Cloud from ApparelMagic Desktop without a scratch, winning them Best Legacy Migration.

These four brands represent just a few of the many great businesses using our software. The team here cannot wait to see what the ApparelMagic community does in 2023!

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Track your path to the runway