Customer Support, Knowledge Base, Help Desk, Live Support

Customer Service is in our DNA

We believe ApparelMagic is the industry’s easiest program to learn and use. But if you ever need help, we’re as close as your phone or the web.

Support is always included

Support is included with every ApparelMagic subscription with no additional cost to you. Our support center, free full-feature updates, automatic backups, and hosting come with every ApparelMagic system, instantly available in your web browser. Our customer support team includes experienced industry professionals, trainers, and programmers.

ApparelMagic support helps answer client questions
Fashion professionals using ApparelMagic ERP/PLM software

Information at your fingertips

Answers are as close as your screen. ApparelMagic’s comprehensive support center gives you the inside scoop on all of our powerful modules, plus easy-to-use techniques for getting the most from your ApparelMagic system.

We're here to help

Questions? It’s easy to submit a help ticket directly to our team of experts. You’ll get advice from experienced ApparelMagic pros who are trained in all aspects of the system. Our friendly staff is available for support weekdays from 9am to 5pm (excluding holidays).

A new level of expertise

When your needs go beyond standard training and support, ApparelMagic consultants are available to advise you on system customizations, individualized training, and best business practices to give you the very best results.

Choose from flexible monthly & annual plans