Customer Service is in our DNA

The Fashion Industry’s Most Popular Apparel Software

We believe ApparelMagic is the industry’s easiest program to learn and use. But if you ever need help, we’re as close as your phone or the web. Orientation training, Power Seminar Series and technical support are included with the purchase of each ApparelMagic Desktop System, and are available right on the user’s computer screen.

Support is included with every ApparelMagic Cloud subscription with no additional cost to you. Support Center, free full feature updates, automatic backups and hosting comes with every ApparelMagic Cloud system, instantly available in your web browser.

Our customer support team includes experienced industry professionals, trainers and programmers. For ApparelMagic Desktop clients, using our On-Premise software, extended support programs are offered to those clients who wish to receive the latest ApparelMagic updates. The extended support program includes continuing technical support and access to ApparelMagic’s extensive Knowledgebase and Power Seminar Series videos. Extended support is entirely optional, and no service contracts are ever required.

How are we doing? Ask Our Users

New ApparelMagic Cloud Users: CLICK HERE to learn about training and support resources available to you.

Current ApparelMagic clients CLICK HERE for support or call our Support Department at 1-850-780-0450 (option 2).

  • Our friendly staff is available for support weekdays from 9am to 5pm (excluding holidays). Contact us and experience a whole new level of courtesy and expertise.
  • Answers are as close as your screen. ApparelMagic’s comprehensive Knowledgebase gives you the inside scoop on all of our powerful modules. Plus easy-to-use techniques for getting the most from your ApparelMagic system.
  • Questions? It’s easy to submit a Help Ticket directly to our team of experts. You’ll get advice from experienced ApparelMagic pro’s who are trained in all aspects of the system.
  • When your needs go beyond standard training and support, ApparelMagic consultants are available to advise you on system customizations, individualized training, and “Best Business Practices” to give you the very best results.
  • How can ApparelMagic boost your business? Contact us today to learn more about the industry’s most comprehensive suite of productivity tools: ApparelMagic!