Professional Services
Expert help, tailored to your team
Get dedicated time with ApparelMagic technical experts for personalized guidance based on your team’s goals and needs.
Tailored to Your Team
Your goals set the agenda
Professional Services give your team focused time with our experts to get more from ApparelMagic.
You choose the hours and tell us what you want to accomplish. We tailor each session around your goals, your team, and the way your business works, from onboarding and training through to ApparelMagic Intelligence and customizations.
What We Can Help With
Every team uses ApparelMagic differently. Professional Services can be tailored to what you want to improve, learn, configure, or accomplish.
Onboarding & Training
Leverage the ApparelMagic team for system implementation or to train team members with dedicated time to learn ApparelMagic, review key workflows, and build confidence using the platform.
System Configuration
Fine-tune your ApparelMagic setup to better reflect your workflows, business structure, and the way your team and business operate.
AI Training
Learn how to use ApparelMagic Intelligence and our AI tools more effectively with guidance tailored to your team’s goals.
Integrations & Automation
Review how ApparelMagic works with connected systems and identify opportunities to improve integrations, automation, and everyday efficiency.
Data Imports
Get expert guidance when importing, reviewing, or restructuring data to keep your ApparelMagic environment clean and organized.
Workflow & Process Optimization
Review how your team works today and identify better ways to manage processes and workflows across ApparelMagic.
Get started in 3 simple steps
Share your goals, choose your hours, and we’ll take it from there.
Flexible Professional Services Hours
À La Carte
Choose the hours you need
Custom Number
Choose the number of Professional Services hours you need and use them for focused expert help based on your goals.
- Select any number of hours
- Adjust the amount to fit your needs
- Use only the time you need
Hour Packages
More time, more flexibility
Package Options
Choose a predefined bank of Professional Services hours and use them across multiple needs, sessions, or priorities over time.
- Get a lower effective hourly rate
- Choose from four package sizes
- Use hours across multiple sessions
AI Onboarding
Get more from AI
Set Number
Get personalized onboarding and training to help your team learn and use ApparelMagic Intelligence more effectively.
- Learn the core AI tools
- Get guidance based on your workflows
- Help your team get started faster
Put Our Expertise to Work
Whether you have a specific goal in mind or just know there’s a better way, our Professional Services team is ready to help.
Frequently Asked Questions
What are ApparelMagic Professional Services?
ApparelMagic Professional Services give your team dedicated time with our experts for more personalized, hands-on guidance. Sessions are tailored around your goals, your team, and the way you use ApparelMagic.
What can I use Professional Services for?
Professional Services can be used for a wide range of needs, including onboarding, training, workflow improvements, system configuration, reporting, data work, integrations, ApparelMagic Intelligence training, and more. If you have something specific in mind, tell us what you’re trying to accomplish and we can help determine the best approach.
How much do Professional Services cost?
Professional Services are available à la carte or through 5, 10, 20, and 30-hour packages. Larger packages offer a lower effective hourly rate, allowing you to choose the amount of time that best fits your needs.
How are Professional Services hours managed?
Once your Professional Services hours are added to your account, time used for approved work is deducted from your available balance. This makes it easy for your team to keep track of how much time remains.
How are Professional Services different from ApparelMagic Support?
ApparelMagic Support is designed for product questions, troubleshooting, and help understanding how existing functionality works. Professional Services are for more personalized and involved work that may require dedicated time, deeper guidance, configuration, training, or hands-on assistance.
How is Professional Services different from 1-on-1 onboarding?
Every ApparelMagic license includes three hours of 1-on-1 onboarding to help new clients get started with implementation. These sessions provide personalized guidance on initial setup, core workflows, and using ApparelMagic.
Professional Services Hours Packages provide additional paid time with our team when you need more hands-on assistance – during implementation or as your business evolves. Use these hours for deeper configuration, team training, workflow optimization, or guidance on advanced features, including ApparelMagic Intelligence.
Your included onboarding helps you get started. Professional Services gives you additional support to build on that foundation at your own pace.
Do I need to know exactly what solution I need before submitting a request?
Not at all. You can start by telling us what you’re trying to accomplish or where you’re running into challenges. Our team can review your needs and help determine the best way to move forward.
What types of businesses use Professional Services?
Professional Services can be useful for teams at any stage. Growing businesses may use them to improve processes or train new team members, while more established businesses may use them to optimize complex workflows, configurations, data, integrations, or operations across multiple teams and locations.